Last Updated: April 13, 2026
Thank you for using Dovax. We are committed to providing you with a smooth and enjoyable experience. This page provides technical support information, answers to frequently asked questions, and guidance on how to resolve common issues. If you cannot find the answer you need here, please do not hesitate to reach out to our support team directly.
Dovax is a garage community application designed for automotive enthusiasts. The App allows you to save vehicle build configurations, track setup details, publish garage updates with photos and voice memos, browse trackday session schedules, and connect with a community of like-minded drivers. Whether you are documenting a brake pad swap, archiving a suspension setup, or sharing a pit lane moment, Dovax provides the tools to keep your garage organized and your updates clean.
Dovax may request access to certain device features to enable full functionality. All permissions are optional and can be managed through your device's Settings at any time.
Q: How do I create an account?
A: When you first open Dovax, you will be presented with a login screen. Tap "Go Start" to create your account. You will need to review and agree to the Terms of Service and Privacy Policy before proceeding. Your account will be created automatically with a unique nickname that you can customize later in your profile settings.
Q: How do I change my profile avatar or nickname?
A: Navigate to the "My" tab, then tap "Edit Profile." From there, you can tap your avatar to select a new photo from your photo library, and you can edit your nickname in the text field. Tap "Save Changes" to apply your updates.
Q: How do I publish a garage update?
A: Tap the "New Update" floating button on the main screen. Enter a title and note for your update. You can optionally attach a cover photo from your library, capture a new photo with your camera, or record a voice memo. When you are ready, tap "Publish Update" to share it, or "Save Draft" to finish it later.
Q: How do I report inappropriate content or block a user?
A: Tap the "•••" button on any content card or detail page. Select "Report" to submit a report describing the issue, or select "Block" to hide that user's content from your feed. You can manage your blocked users list from My > Settings > Blocked List.
Q: How do I unblock a user?
A: Go to My > Settings > Blocked List. Find the user you wish to unblock and tap the "Unblock" button. Their content will reappear in your feed.
Q: How do I delete my account?
A: Go to My > Settings > Delete Account. Confirm the deletion when prompted. This action is permanent and will remove all your data, including your profile, saved content, drafts, and history. This cannot be undone.
Q: The App is not loading or crashing on launch. What should I do?
A: Please try the following steps: (1) Force-close the App and reopen it. (2) Ensure your device is running iOS 15.6 or later. (3) Check that you have sufficient storage space on your device. (4) Restart your device. (5) Uninstall and reinstall the App from the App Store. If the issue persists, please contact our support team with details about your device model and iOS version.
Q: I denied a permission by mistake. How do I re-enable it?
A: Open your device's Settings app, scroll down to find "Dovax," and toggle on the permissions you wish to grant (Camera, Photos, or Microphone).
Q: Where are my saved builds and drafts stored?
A: All your saved builds, drafts, and browsing history are stored locally on your device. They are accessible from the "My" tab under Saved Bays, Drafts, and History respectively. Please note that uninstalling the App or deleting your account will permanently remove this data.
If you are unable to attach photos or record voice memos, please verify that you have granted the necessary permissions. Go to your device Settings > Dovax and ensure Camera, Photos, and Microphone are enabled. If permissions are already granted, try restarting the App.
If images or content appear blank or fail to load, ensure you have a stable internet connection for web-based content. For locally stored content, try force-closing and reopening the App. If the problem continues, clearing the App's cache by reinstalling may resolve the issue.
Performance may be affected if your device has limited available storage. We recommend maintaining at least 500 MB of free storage space. Closing other background applications may also improve performance.
If you need further assistance or have questions not covered on this page, please contact our support team. We aim to respond to all inquiries within 48 hours.
Email: racing@dovaxhub.com
When contacting support, please include the following information to help us assist you more efficiently:
Thank you for being part of the Dovax community. We appreciate your feedback and are always working to improve your experience.